I respond within 24 hours, but most of the time immediately. Remember all the items are in a used state, which means potential for general "wear and tear" might exist. If you want to know more about the condition of each item or the condition of a specific part or function this is absolutely fine.Feel free to ask me questions or ask for more pictures. United States Buyers: Peace of Mind & Return Information. If you are having some type of issue with your item, feel comfortable that I'm here to help you, you just need to let me know. 30 days from the time which you've received the item and its in your hands. (Considering the issue is not beyond reason) Just let me know! Thank you so much for your kindness! The item "Disney Pixar Cars Lot Mack Truck Hauler Storage Carry Case Playset Toy McQueen" is in sale since Thursday, November 19, 2020. This item is in the category "Toys & Hobbies\TV & Movie Character Toys". The seller is "zbunton0916" and is located in Batavia, Ohio. This item can be shipped to United States.